Terms of Service

01Acceptance of Terms

Plain English: Use the site or approve services only if you agree to these terms.

These Terms of Service apply to POLAR CIRCUIT LLC, polarcircuitweb.com, project inquiries, proposals, invoices, web development services, support services, and related communications.

If you request services for a company, organization, or other person, you represent that you have authority to accept these terms on their behalf.

You must be at least 18 years old, or the age of majority where you live, to approve paid services.

02Services

Plain English: We provide web development and related digital services based on the written scope we agree on with you.

Services may include website strategy, design, development, redesigns, ecommerce setup, landing pages, web apps, SEO foundations, performance work, accessibility improvements, integrations, maintenance, and support.

The exact deliverables, schedule, assumptions, revisions, price, payment milestones, support window, and launch responsibilities are confirmed in a proposal, invoice, statement of work, email, or other written confirmation.

03Proposals, Estimates, and Scope

Plain English: Early pricing and online estimates help with planning, but final scope controls the work.

Website pricing tools, listed starting prices, and informal estimates are for planning only. Final pricing depends on scope, content readiness, integrations, technical complexity, timeline, third-party costs, and approval cycles.

If scope changes materially, we may revise pricing, timeline, deliverables, or requirements before continuing. Additional pages, features, revisions, integrations, content migration, expedited timelines, or support may require additional fees.

04Client Responsibilities

Plain English: Projects move best when information, access, content, and approvals arrive on time.

• Provide accurate business, technical, legal, brand, product, and project information.
• Provide content, images, logos, product details, copy approvals, credentials, domain access, hosting access, CMS access, repository access, analytics access, and other materials needed for the agreed scope.
• Confirm that you have the rights to all materials you provide.
• Review drafts, tests, links, and approval requests within agreed timelines.
• Maintain domain, hosting, platform, plugin, subscription, payment processor, email, CMS, and third-party accounts unless a written agreement says otherwise.

05Payment Terms

Plain English: Payment terms are shown on the applicable proposal, invoice, or written confirmation.

Deposits, milestones, final payments, recurring care fees, due dates, accepted payment methods, taxes, and late fees are stated in the applicable proposal, invoice, or written confirmation.

Unless a written scope says otherwise, deposits are due before work begins, milestone payments are due when milestones are reached, and final balances are due before launch, transfer, or release of final production assets.

You are responsible for applicable taxes, returned-payment charges, third-party fees, platform costs, and reasonable collection costs where allowed by law. Work may be paused for overdue balances.

06Refunds, Cancellations, and Disputes

Plain English: Refund and cancellation rules are designed around work already scheduled, performed, or delivered.

Refunds and cancellations are governed by our Refund and Cancellation Policy. If a separate written agreement gives you different rights, that written agreement controls.

If you have a billing concern, contact us first at the contact details on this website so we can review the issue, correct mistakes, and document the outcome.

Filing a payment dispute before contacting us may delay project work, account access, deliverable transfer, or support until the issue is resolved.

07Fulfillment and Delivery

Plain English: Our services are digital. Delivery usually happens through staging links, production launches, project files, repositories, CMS access, documentation, or support completion.

Fulfillment and delivery timelines are governed by the written scope and our Fulfillment Policy. Because these are digital and service-based deliverables, there is no physical shipping unless a written agreement states otherwise.

Launch dates depend on timely content, access, approvals, third-party platform readiness, payment status, and the absence of major scope changes.

08Revisions, Acceptance, and Launch

Plain English: Included revisions and launch steps depend on the agreed scope.

The agreed scope will define included revision rounds, review steps, testing, launch tasks, and support windows. Additional revisions, new features, new pages, content rewrites, integration changes, or timeline acceleration may require additional fees.

If you approve work for launch, use it in production, request deployment, or do not report material issues within the review period stated in the scope, the work may be treated as accepted except for issues covered by any written support period.

09Care Plans and Recurring Services

Plain English: Ongoing care is available only when included in the scope or purchased separately.

Care plans may include updates, backups, monitoring, small content edits, security hygiene, support, or improvement blocks within defined limits. Care plans do not include unlimited redesigns, major new features, third-party fees, emergency response, or work outside the written plan.

Recurring services renew and bill according to the applicable invoice or written confirmation. You may cancel future recurring service periods as described in the Refund and Cancellation Policy.

10Third-Party Services

Plain English: Many websites rely on platforms we do not control.

Projects may use third-party hosting, domains, CMS platforms, ecommerce platforms, payment processors, analytics, fonts, plugins, APIs, email tools, booking tools, or other services. Those services may have their own costs, terms, privacy practices, uptime limits, security practices, and support processes.

We are not responsible for third-party outages, policy changes, pricing changes, security incidents, rejected accounts, restricted services, or platform limitations outside our control.

11Content, Rights, and Portfolio Use

Plain English: You own what you provide; we retain our pre-existing tools and know-how.

You retain ownership of materials you provide to us. After full payment, you receive the agreed rights to final deliverables created specifically for your project, except for our pre-existing code, tools, templates, processes, know-how, open-source software, third-party materials, and reusable components.

Unless you tell us otherwise in writing, we may identify you as a client and show public portions of completed work in our portfolio, proposals, and marketing.

12Acceptable Use

Plain English: Use the site normally and do not ask us to build or support unlawful or harmful activity.

• Do not misuse forms, attempt unauthorized access, scrape the site at scale, introduce malware, or interfere with website operation.
• Do not ask us to create, host, promote, or support illegal, deceptive, harmful, infringing, abusive, exploitative, or highly regulated content or services unless all required approvals and lawful controls are documented in writing.
• Do not use deliverables to violate third-party rights, platform rules, export laws, sanctions rules, privacy laws, advertising rules, or payment network requirements.
• We may refuse or stop work that we reasonably believe is unlawful, deceptive, unsafe, infringing, or outside our risk tolerance.

13Disclaimers

Plain English: We work carefully, but no website project can guarantee every business outcome.

The website is provided as-is and as-available. Services and deliverables are provided according to the written scope and are not guaranteed to be uninterrupted, error-free, immune from third-party changes, or suitable for every possible use.

We do not guarantee specific traffic, rankings, revenue, sales, conversion rates, accessibility conformance, security outcomes, platform approvals, or business results unless a written agreement expressly says otherwise.

Events beyond reasonable control, including outages, attacks, platform changes, government actions, disasters, labor issues, or third-party failures, may delay or prevent performance.

14Limitation of Liability

Plain English: These terms set reasonable limits on potential claims where the law allows.

To the maximum extent allowed by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost goodwill, or business interruption.

To the maximum extent allowed by law, our total liability for claims arising from the website, services, or deliverables will not exceed the amounts you paid to us for the specific service giving rise to the claim during the three months before the event, or $100 if no paid services are involved.

Some jurisdictions do not allow certain limitations, so some limits may not apply to you.

15Indemnification

Plain English: If your content, instructions, or misuse creates a claim, you are responsible for the resulting costs.

You agree to defend, indemnify, and hold harmless POLAR CIRCUIT LLC from claims, damages, liabilities, costs, and expenses arising from your materials, your instructions, your violation of these terms, your misuse of the website or deliverables, or your violation of third-party rights or applicable law.

16Termination

Plain English: Either side can end a project as allowed by the written scope and these terms.

Either party may terminate services according to the written scope, Refund and Cancellation Policy, or applicable law. We may suspend or terminate work for nonpayment, misuse, unlawful requests, security concerns, lack of required access, or material breach.

After termination, you remain responsible for fees earned, non-cancellable third-party costs, approved expenses, completed work, and obligations that survive termination, including payment, confidentiality, intellectual property, limitation of liability, indemnification, and dispute terms.

17Governing Law and Disputes

Plain English: Contact us first so we can try to resolve issues informally.

These terms are governed by the laws of Wyoming, without regard to conflict-of-law rules. Before filing a claim, both sides agree to try in good faith to resolve the issue informally for at least 30 days after written notice.

If the issue is not resolved informally, disputes will be handled in the state or federal courts located in Wyoming unless a written agreement requires another process or applicable law gives you a non-waivable right to another forum.

18General Terms

Plain English: These are the standard housekeeping rules that keep the agreement clear.

• These terms, together with any written proposal, invoice, statement of work, or written confirmation, form the agreement for the applicable services.
• If a term is unenforceable, the remaining terms remain in effect.
• Failure to enforce a term once does not waive the right to enforce it later.
• You may not assign your rights or obligations without our written consent. We may assign rights or obligations in connection with a merger, acquisition, reorganization, or sale of assets.
• Changes to these terms apply going forward when posted with a new updated date, unless a separate written agreement says otherwise.

19Contact Information

Questions about these terms can be sent to POLAR CIRCUIT LLC, 1365 Taylor Ave, Sheridan, WY 82801, USA, hello@polarcircuitweb.com, or +1 (307) 742-1563.